
Cultural Diversity in Nursing
Commonalities and Differences to Public Speaking
The cultural diversity in nursing can be mastered by learning the model of thinking that successful public speakers use to communicate to audiences. Likewise public speakers can improve their public speaking by looking at the challenge presented in the cultural diversity in health care and specifically, nursing.
The core commonalities of nursing and public speaking involve education, motivation and implementation of the teaching. The diversity spoken of here includes ethnic groups, people of color, marginal and or vulnerable people in society.
To manage the challenges cultural diversity presents, nurses have been referred to as cultural brokers. Cultural differences may result in the expression and description of their symptoms in ways that are less familiar to the listener.
Simple Cultural Diversity Solution
Diversity is so varied and is constantly changing how can one keep up with all the changes?
An example of constant change is the knuckle bump also called the fist bump. A 2010 study found that the about 50% of North Americans prefer the knuckle bump vs the hand shake. The reason for the change was to prevent the spread of germs. Yet immigrants from other countries still offer a hand shake and may not be familiar with the knuckle bump.
A simple way to learn is adopting a simple process to understand and learn the cultural diversity of those being provided care and or the cultural diversity in healthcare. Here are some of the skills public speakers do to become masters of cultural diversity. Nurses could do the same.
Learn to Listen-Hearing vs Listening
Hearing is the ability of perceiving sound by the ear. If you hearing is intact, hearing happens.
Listening requires conscious effort to choose to do. Listening requires a measure of mental concentration so that your brain processes meaning from words and sentences.
Hearing and Listening: The Difference and Definition
Listening is more than the sum of its parts. There are various kinds of listening.
Listening for information
Information could include facts, figures, details, knowledge, instruction, advice, guidance, direction, counsel enlightenment, news words, thought content or knowledge. Listening can be to understand or to learn.
Listening for Emotional Content
Emotional content is the underlying feelings that are based on emotion rather than reason. It can also include things like the tone for voice, gestures, body language and micro-expressions.
Is the person happy and satisfied or dispirited or dejected. Is there anger or pleasantness noted in in the affect. proud or humble emotions manifest by speaker.
Listening for the Unspoken
Listening for what is unsaid what is implied but not stated, inhibited from being said or what may really be meant.
What is Involved in Effective Listening?
Listening is defined as applying oneself to hearing something. In verbal communication it is to hear while giving attention to what is being said. It is an ability that can be cultivated and practiced into a skill. From this standpoint it can be viewed as an art.
As a public speaker, it is an art that requires a conscious choice to master. As a married person, it is a necessity.
The Listening Test
This will help you master your listening efficiency.
Now the test.
For one whole day, your entire time your awake, devote yourself to not making any comment, giving an opinion, not even validating anything said by anyone else.
Not even a yes. This might require some artful and creative thinking. You might respond to someone calling out to you with something like…did you call? If someone needs an affirmation, the challenge is giving it while delivering a legitimate question rather than something nonsensical.
All that is required to pass the test is to listen. If needs be, you can ask more questions to further your ability to listen. Offer no comment, suggestions, or affirmations.
Do this for an entire day.
Most people who have tried it have found it too difficult to do.
This will help you to learn how to listen. Really listen to what others are saying.
More important than passing the test is the value of what you will learn. You will start to see how often you speak. You will start to find something wonderful as well. You will become very much liked by those around you.
Why, because people appreciate someone who is a good listener.
NEXT WEEK WE WILL LOOK AT BUILDING RAPPORT.